Telephone Triage System

Peartree Group Practice operates a telephone-based triage system and doctor telephone call back system for all doctor appointments.

You will discuss your problem over the telephone with the Doctor and agree a shared management plan; you may be satisfied with telephone advice or your doctor may require a face-to-face appointment for examination, which can be arranged at an appropriate time.

Please telephone the practice on 01707 329292 or 01707 335511 to begin the process. Telephone lines open at 8:30am until 6:30pm. The administrator will take your details and ask whether you require same day advice for a new problem or ongoing problem. If you do not feel comfortable disclosing information regarding your problem at this point, please do say that it is confidential. You may specify a preference regarding what time(s) you are available to talk, which we will try our best to accommodate.