Telephone Call Back Service

We offer a same day telephone call back service for new and urgent, same day advice. Please call the surgery between 08:30 and 14:00, Monday – Friday. You will be asked to provide a brief description, and for the best contact telephone number. The Duty Doctors will then call you back. Most concerns can be dealt with over the phone, but if the Doctor feels you need to be seen you will be offered an appointment. This may be the same day or within a few days, at the discretion of the Doctor.

We also offer routine and on-going care in terms of telephone and face-to-face appointments in advance, which offer the option of continuity of care with your preferred clinician.

Our telephones go off at 17:00 each evening. Should you require urgent medical advice after this time, please call 111.

In a medical emergency, you should call 999.